To deliver a unique customer experience, our management team is dedicated to create a positive and flexible working environment. Our recruitment policy relies on our capacity to listen to our employees and take collective action to succeed in our common goal: customer satisfaction.
At CCA International, we carefully listen to all our employees by conducting processes such as biannual surveys of general satisfaction, questionnaires/responses with HR representatives and monthly reviews. Feedback is consciously taken into account, analysed and communicated to our HR teams in order to find better solutions and propose concrete actions.
By constantly communicating with operational teams, we can rapidly adopt new practices to generate new engagement for our common corporate project: CCA New Generation.
Our corporate project enables us to operate as a leading organisation and act with the efficiency of smaller groups. This gives our employees various opportunities to be involved in diverse projects and develop their skills to experience and overcome new individual and collective challenges. Our 27 international sites allow our staff to experience new horizons, thus encouraging professional mobility.
Our Human Resources policy is strictly implemented in line with the Social and Environmental responsibility chart, with specific focus on the care of disabled people and respect of equal opportunities.