Management

With a vibrant and innovative workforce, CCA International is backed by the strength of our senior management team, who hold extensive contact center management experience.

  • Patrick Dubreil

    President and Chief Executive Officer

    Patrick Dubreil joined CCA International Group in May 2012. Already recognized in the outsourcing and customer relationship sector and having developed great expertise, he has made ​​much of his career in the groupe Téléperformance, in which he evolved under a sustained growth environment as Regional Director and President of the main French subsidiary. Then, from 2003 to 2008, he was entrusted with the direction of the Francophone group activities.

  • Marc Labarre

    General Manager

    Marc Labarre joined CCA International in June 2015. Recognized professional in customer relationship business area, Marc Labarre has a 25-year experience in this sector, acquired on both provider side and client side. First Director of Operations at Phone Marketing then Convergys, he served as Director of Customer Relationship at AXA Direct Assurances, then Director of Consumer BU at Cegetel-SFR. He has been Chief Executive of Data Base Factory since 2005.

  • Sébastien Litou

    Chief Financial Officer

    Chief Finance Officer since January 2009, Sébastien Litou is now in charge of finance, legal, IT, purchasing and international subsidiaries supervision. After having begun his career in a major auditing firm where he ran audit processes for blue chips companies, he has been working for fifteen years in senior finance management in the services sector, in international environment of expanding companies.

  • Glenn Smith

    International Operations Managing Director

    Glenn Smith has been a part of the leadership team at CCA International since 2011.His experience was gained in the Travel and Tourism sector where Glenn worked recently with Canadian Airlines International.Within the BPO sector in North America since 2000, Glenn held responsibility in his roles as Senior Vice President and Executive Vice President for Multi-site key client operations within the Telcom, Finance, Insurance, Retail and Fast Moving Consumer Goods Sectors.Leading social customer relationship management through digital technology in a Pan European context has been his primary focus for the last 5 years. Glenn brings over 20 years of Senior Leadership experience to his current role as Managing Director, International Division at CCA International.

  • Mohamed Slimani

    Off-shore Operations Managing Director

    Mohamed Slimani joined CCA International in June 2015. After a BBA and an MBA from prestigious US universities, Mohamed started his career in the banking sector. Founder of I2C in 2002 and Strategy Call in 2004 that became Data Base Factory Maroc in 2006.Mohamed ensured the off shore activities development and the growth as Morocco General Manager.